Throughout the COVID 19 pandemic New Dawn Center worked hard to find solutions to bridge gaps in services. New Dawn Center utilized staff in a case management role to help clients get the necessary physical, psychological, legal, educational, and vocational services necessary for clients to be successful. New Dawn encouraged the use of video conferencing or telehealth for clients needing these services and provided the technology to make it possible.

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These services included but were not limited to:

    Coordinating appointments with Department of Labor programs 

    Resume building

    Assisted registration for School and/or GED programs

    Court attendance 

    Coordinating video conferencing appointments with probation, parole, etc. 

    Medical appointments via telehealth

    Mental Health appointments via telehealth

    Coordinating visitation via video conference with DSS

    MAT programming via telehealth

    Housing/relocation assistance 

    Family counseling 

    Online DMV license renewal 

    Assistance with Re-employment application process 

    Online social security card applications

    Online birth certificate applications

    Coordinating job interviews via zoom 

    Encouraged video conferencing for social interaction while visitors were not allowed

 

New Dawn also offered on site mental health services with a licensed professional for those that felt they needed extra services. New Dawn also offered additional individual counseling services for those who had increased triggers from isolation. 

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